Support, partnerships, media — our team is online during business hours and responds to every message.
assistant@luxa.live
Expected response: within 1 business day
Hours: Mon–Fri, 08:00–17:00 SAST
In-app support
Help Center & booking chat
Message our concierge team inside any booking
Answers to common questions, instantly
Business hours
Monday – Friday, 08:00 to 17:00 SAST
Messages received outside these hours are queued and answered on the next business day.